Terms of Service

Last updated: 1st January 2021

Please read these Terms of Service (“Terms”, “Terms of Use”, “Terms and Conditions”) carefully before using this website (the “Website”) operated by Certa Group Ltd, trading as Certa Logistics (“us”, “we”, or “our”).

Certa Group Ltd is registered at The Coach House, 77a Marlowes, Hemel Hempstead, England, HP1 1LF; registered in England and Wales with company registration number 09570801.

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website.

By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Website.

These Terms should be read alongside, and in addition to, our Privacy Policy.


Access to the Website is permitted on a temporary basis. We reserve the right to withdraw or amend the service we provide on the Website without notice.

From time to time, we may restrict access to some parts of the Website, or the entire Website, to users who have registered with us.

If you are provided with login credentials, a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose security information to any third party. We reserve the right to disable any user credentials, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

Uploading Material to the Website

Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material and we shall have the right to use, copy, distribute and disclose to third parties any such material for any purpose.

You are prohibited from posting or transmitting to or from the Website any material:

  • that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
  • for which you have not obtained all necessary licences and/or approvals; or
  • which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the Website (including, without limitation, by hacking).

We fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the provisions set out above.

Transfer Of Rights

We may transfer our rights and obligations under these Terms of Service to another organisation, and we will try to notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms of Service. You may only transfer your rights or your obligations under these Terms of Service to another person if we agree in writing.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. Third party website inclusion does not imply any endorsement or approval by us of the content on such websites.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Website will immediately cease. If you wish to terminate your account, you may simply discontinue using the Website.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Intellectual Property

The Website and its original content, features and functionality are and will remain the exclusive property of Certa Group Ltd and its licensors.


The content of the Website, including all text and images, is protected by copyright. The copyright is owned by us or is otherwise licensed from a third party for use by us.

You may view or download any part of the Website for private purposes, but you are not permitted, without our permission, to:

  • store the Website, or any part of the Website, for any other purpose;
  • print copies of the Website, or any part of the Website, for any other purpose;
  • reproduce, copy or transmit the Website, or any part of the Website, in any way, for any other purpose or in any other medium.

All other rights which are not specifically granted are reserved.

Copyright © 2021 Certa Group Ltd t/a Certa Logistics. All worldwide rights reserved.


In case of a complaint, you may contact us by email at [email protected].


Your use of the Website is at your sole risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

We make no warranties, representations or undertakings about:

  • Any of the content of the Website (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or
  • Any content of any other third party website referred to or accessed by hyperlink through the Website.

We make no guarantees that the Website is free from infections. Whilst we perform rigorous checks to ensure that our website is free from infection, it is strongly recommended that you perform your own checks. You should always use an updated browser and up-to-date anti-malware software on your device.


We accept no liability for any claims, penalties, loss or expenses arising from:

  • any reliance placed on the content of the Website; or
  • the use or inability to use the Website; or
  • the downloading of any materials from the Website; or
  • any unauthorised access to or alteration to the Website.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England & Wales without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Website.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

Contact Us

If you have any questions about these Terms, please contact us.

  • Logistics UK Member
  • Palletways
  • RHA